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Frequently Asked Questions on Rooftop Solar

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  • 1. What is SunEdison?
    SunEdison is a pioneer in the India solar industry and among the leading solar EPC companies in India. It provides solar power to residential and commercial complexes and businesses in urban cities and rural towns across the country with a stronghold in over 100 locations. With 20+ years of experience and expertise in the solar PV industry, SunEdison is a specialist in design, execution, installation and maintenance of solar-powered systems.
  • 2. Why should I choose SunEdison over other renewable energy companies in India?
    At SunEdison, our focus is on the customer and in ethically providing them with a robust and personalized rooftop solar solution. The SunEdison advantage guarantees a quality solar rooftop solution backed by advanced technology leading to high and consistent solar power generation. This translates into cost savings of about 90% on your electricity bills over a period of time. Our rooftop solar systems are available in different configurations to match your different energy requirements. We ensure an efficient generation of electricity, easy monitoring and maximum returns. Come experience the SunEdison Advantage with the best solar system from the top solar company in India.
  • 3. Does SunEdison help in getting permits for installing the plant?
    Yes, solar major SunEdison offers a turnkey system for green champions across the country and expert support for seamless experience. This includes permits for rooftop solar installation and paperwork.
  • 4. How does SunEdison help post installation of rooftop solar panels?
    Whether you associated with SunEdison for a rooftop solar system for home or commercial solar panel, all our valued customers can avail the following benefits as part of our after-sales service:
    • We have a no-excuse warranty policy in place. We promise 25 years of performance warranty
    • SunEdison provides lifetime service support post solar panel installation
    • We ensure that our green champions can benefit from low maintenance cost
    • We have a comprehensive service package as an add on or included in the AMC support
    • Our proactive maintenance policy will provide you on ground support to identify and troubleshoot when required
    • Basis the urgency, we have a dedicated customer support team who attend to queries with a turn around time of 12 hours, 24 hours or 48 hours basis the urgency
    • We have a comprehensive spares policy
    For more information, contact us at  info@sunedisoinfra.com.
  • 5. Does SunEdison deal with residential solar system?
    Yes, SunEdison provides rooftop solar system for home. We envision a future, where renewable energy is an affordable and sustainable solution which creates an uninterrupted supply of alternative energy to contribute towards building a green planet. We  offer state-of-the-art solar rooftop and solar water pump solutions (along with O&M) which will easily last 25 years and reduce electricity spends for the customer by over 90% over the lifetime of the product.
  • 6. Can I move my installed solar system to a new location if I relocate?
    You can. However, it is neither easy nor easy on your pocket. Contact SunEdison if you are planning to relocate locally. Do note that you will incur additional costs on removal of the solar system, disassembly, packing, shipping, and reinstallation. Further, it is wise to consult the experts who can assess the new location and give you a clearer picture.
  • 7. What is the warranty provided by SunEdison to its customers?
    SunEdison is the best solar company in India and we believe in rolling out a no-excuse warranty policy. We also assist you with a comprehensive service package, proactive preventive maintenance, comprehensive spares policy and multilevel response times for ample support round the clock. Get in touch with us at  info@sunedisoinfra.com to know more.
  • 8. Will I be able to track the solar power generation?
    Absolutely! Our Remote Monitoring System gives you a complete look into your solar system. You will be able to monitor the performance of your rooftop solar, track for inconsistencies, raise warranty claims and much more. Adopt solar with the best solar system company and live worry-free.
  • 9. Can I avail subsidy while purchasing a solar power system?
    Of course! Governments across the country are encouraging people to harness renewable sources of energy. The advantages of solar energy is known to all but people usually shy away due to the perceived high costs of solar rooftop installation. Unfortunately, the perceived high cost is just half-truth. Depending on the city, new solar customers are entitled to a set subsidy when they opt for installing solar panels on the roof. Most states provide a 30-40% subsidy on rooftop solar for residential premises while some others may even allow it for businesses and institutions.
  • Already user

  • 1. To keep the solar PV system functioning at its best, what maintenance schedule should I follow?
    Once your solar system company has installed roof solar panels, you are all set to experience significant reduction in your electricity bills. However, at your end you should carefully maintain your solar system to ensure maximum generation. Clean the glass on the panel and do not let dust accumulate on the solar power system. Use only soft cloth and a biodegradable soap from time to time. On a periodic basis, just keep an eye on the Remote Monitoring System (RMS) to ensure that the system is working well. In case of anomalies, escalate the issue to the helpdesk at SunEdison who will attend to you on priority.
  • 2. Can I customize/upgrade my solar rooftop kit in the future depending on energy requirements after the installation? (e.g. increasing capacity, off-grid to on-grid/hybrid, etc.)
    Yes, SunEdison can help you upgrade your solar rooftop kit after a careful assessment.
  • 3. How to calculate monthly/annual savings from my solar power system?
    You will be able to track your solar savings with the SunEdison Remote Monitoring System (RMS).
  • 4. I purchased an electric vehicle and expect my electricity requirements to increase. How can I increase my rooftop solar capacity?
    We calculate the extra solar capacity required, depending on whether it is a four-wheeler or a two-wheeler and add the required additional capacity. This is usually a 1-2 kWp increase in solar capacity.
  • 5. My solar power system is not performing as expected. What can I do about it?
    The best way to go about it is to contact the customer support at SunEdison. Depending upon the problem that you may be facing, a dedicated team will get in touch with you on priority.
  • 6. Will I get any warranty cards for the inverter and PV Modules installed?
  • 7. Why is my electricity bill not reduced even after solar installation?
    Solar panels will give you consistent savings. However, if that is not the case, you may be facing one of the three problems:
    • Your solar system is not working properly
    • You are consuming far too much energy
    • You are reading the energy consumption wrongly
    To get a clear picture, get in touch with the support team of your solar installation company and check for any system anomalies that can be rectified by professionals.
  • 8. Why is my solar plant not producing the desired output?
    With SunEdison as your solar system provider, this will seldom be the case. SunEdison Remote Monitoring System alerts you for system inconsistencies, if any. We go the extra mile by giving you professional cleaning service and periodic safety audits. Our premium solar solutions will last you a lifetime.
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    FAQs on rooftop solar panels for home